All orders are delivered in 3-5 working days (Mon -Fri, except Saturday Sunday and public holidays) .
**Delivery times may vary due to availability of merchandise. Please note that pre-order items will take around 14-16 working days.
If you have not received your items within 7 business days of receiving our dispatched notification, please contact us with your full name and order number and we will look into your delivery immediately.
How do I track my package online?
You can track your order after registering with hanahana.com.hk. For non-members, you can also email us at firstname.lastname@example.org for order status.
- All orders are shipped via S.F. Express
- Phone numbers for the contact person are mandatory for each orders.
- To ensure an on-time delivery, please enter your phone number exactly.
We offer free Hong Kong & Macau delivery once purchased over HK$200
- We offer free CHINA/TAIWAN delivery once purchased over HK$2500.
- Purchase under $2500,Cash on delivery by SF Express (順豐速遞，到付)
We offer free International delivery once purchased over HK$2500.
- All orders are shipped via Hong Kong Post Office from Hong Kong.
- - Express delivery service is available for most of the countries that we ship to. Once you have entered the delivery address, you'll be able to see the available delivery services.
- International shipping is charged on a flat rate basis, regardless of the weight of your order.